1-27-14 Handout- Sol Brotman 1/22/2014 COJ.net-Housing Discrimination
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HOUSING DISCRIMINATION
The Jacksonville Human Rights Commission (JHRC) is a local law enforcement agency that investigates civil rights
complaints alleging discrimination. If you feel you have been discriminated against based on your race, color, national
origin, religion, sex, handicap/disability, marital status, or familial status you may file a complaint, in writing, under oath
with the JHRC. Based on the facts obtained during the initial interview,JHRC may file a formal complaint against the
person and/or organization you name. Please note this in not a lawsuit.
Who May File
Any person who believes they have been discriminated against based on one of the eight protected classes may file a
complaint.
Protected Classes
Race Color
National Origin Religion
Sex Handicap/Disability
Familial Status Marital Status
-- Exemptions exist for owner occupied buildings with no more than four units; single family housing sold or rented without
the use of a broker and housing operated by organizations and private clubs that limit occupancy to its members.
Additional exemptions exist for residential housing and communities for older persons.
Time Limits for Filing a Housing Discrimination Complaint
A complaint must be filed within one year of the alleged discriminatory act(s).
Our Authority
Chapter 60, of the Jacksonville Municipal Code
Title XI, Chapter 408,Jacksonville Municipal Code
Title VIII of the Civil Rights Act of 1968, (Fair Housing Act)
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1/27/2014 COJ.net-Filing a Complaint
FILING A COMPLAINT
How to file:
You may call the JHRC at (904) 630-4911 and request a Housing Discrimination Questionnaire to be mailed, facsimiled
(faxed)or e-mailed to you for completion. You may also complete the Housing Discrimination Questionnaire online. Your
completed questionnaire will be assigned to an Assessment Specialist who will contact you to discuss the information
provided and determine whether there is sufficient information to file a complaint. If there is sufficient information to file
a complaint, an appointment will be scheduled for you to complete the assessment process and sign the appropriate
forms and documents.
Walk-in:
You may file a complaint in the JHRC office Monday through Friday(except legal holidays) between the hours of 8:00
a.m. to 10:30 a.m. and 1:00 p.m. to 3:30 p.m. You will be asked to complete the Housing Discrimination Questionnaire
and will be seen by the next available Assessment Specialist. The process takes approximately two hours.
Contact Information:
Jacksonville Human Rights Commission
117 W. Duval Street, Suite 350
City Hall, St. James Building
Jacksonville, Florida 32202
Telephone: (904) 630-4911
Facsimile: (904) 630-4918
What to Expect and Bring:
• Parking is available by meter on a first come first serve basis.The meters accept quarters only for 30 minute
intervals up to either 1 hour or 2 hours of parking depending upon the location of the meter.
o There are various parking facilities around City Hall, including, but not limited to, the Jacksonville Public
Library parking garage located on the corner of Duval Street and Main Street at a cost of$3.00 for the first
hour and a maximum of$10.00 per day. Enter the facility from Duval Street. Please feel free to explore
other options deemed more suitable to your needs.
® A valid form of photo identification is required (state issued identification card or driver's license, military
identification, passport issued by an appropriate authority).
• Provide any documentation in your possession that supports your complaint of discrimination (purchase or
lease agreement, contract, disability-related documents, as appropriate).
• You will be expected to decide whether your complaint goes through JHRC's conciliation/mediation or
investigative process.
® Conciliation/mediation will be scheduled within 15 to 30 days of a complaint being filed.
• The Commission's investigative process typically takes a minimum of 100 days to complete.
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1/22/2014 COJ.net-Unlawful Housing Actions
UNLAWFUL HOUSING ACTIONS
What Housing Actions Are Unlawful?
In sale and rental of housing:
• Refusing to rent or sell housing
• Refusing to negotiate for housing
• Making housing unavailable
• Setting different terms, conditions or privileges for sale or rental of a dwelling
• Providing different housing services or facilities
• Falsely stating that housing is not available for inspection, sale or rental
• Denying anyone access to membership in a facility or service
• Refusal to allow reasonable modification to dwelling or common use areas
• Refusal to make reasonable accommodations in rules, policies, practices or services
In mortgage lending:
• Refusing to make a mortgage loan
• Refusing to provide information regarding loans
• Imposing different terms or conditions on a loan
• Discriminate in appraising property
• Refusing to purchase a loan
• Setting different terms or conditions for purchasing a loan
Other Prohibited Actions:
• Harassing, coercing, intimidating or interfering with anyone exercising or assisting someone else with his/her
fair housing right.
• Advertising or making any statement that indicates a limitation or preference based on race, color, national
origin, religion, sex, familial status, or handicap.
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1/22/2014 COJ.net-Investigative Process
INVESTIGATIVE PROCESS
The Investigative Process:
• An investigation commences once the JHRC files a complaint alleging an individual has potentially been subjected to a discriminatory housing practice.
• The complaint will be dually filed with the U.S.Department of Housing and Urban Development(HUD).Complaints against housing providers where
federal funding is involved will be transferred to HUD for investigation.
• The housing provider or related property/real estate professional named in the complaint will be served a notice of the complaint within ten working
days.
• If both parties agree to participate,an initial conciliation meeting will be scheduled,if not,the housing provider will have ten days to respond to the
complaint.
• An objective,timely and efficient investigation of the complaint will be conducted and a determination made,based on facts,whether there is
sufficient evidence to support allegations that a discriminatory housing practice occurred.
• Steps will be taken to complete the investigation within one hundred(100)days.However,the investigation may take longer depending on the
complexity of the allegations and level of cooperation by the parties involved.
• The parties will be notified of the Commission's determination on the merits of the complaint.
• The individual filing the complaint may request a voluntary withdrawal at any stage of the investigation.
Process Definitions:
Conciliation/Mediation:An impartial process conducted to help parties resolve their dispute.The parties may reach an agreement at anytime during the
investigative process.
Determination:A written decision stating whether a discriminatory violation has occurred based on analysis of the allegations and facts determined during the
investigation.
Withdrawal:A decision reached by the individual who filed a complaint to stop the investigation.
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1/22/2014 COJ.net-Investigative Process
INVESTIGATIVE PROCESS
Investigative Process:
The investigation of a charge of discrimination commences if the parties are unable to resolve differences during
Commission offered mediation or the individual who filed elects the investigative process during the initial assessment
phase.
The charge will move through three phases of investigation, including:
Assessment Phase:
• Evaluation of allegations and drafting a charge of discrimination, when appropriate.
• Notification of parties and dual filing with EEOC and the Florida Commission on Human Relations.
• Accessing charge allegations and securing evidence from the parties involved by informal (written and oral
requests) or formal (subpoena) means, as appropriate.
Core Investigation Phase:
• Reviewing and analyzing evidence obtained.
• Interviewing the individual who filed the charge and evaluating the charge in light of evidence.
• Conducting on-site visits to the employer's premises and interviewing witnesses, when appropriate
Analysis Phase:
• Analyzing the charge and evidence.
• Drafting a written investigative finding of reasonable cause (reason to believe a violation occurred) or no
reasonable cause (information insufficient to substantiate reasonable cause).
• Notifying the parties of the Commission's decision.
• Inviting the parties to participate in conciliation to resolve a charge involving a determination of reasonable
cause. Scheduling a hearing if the invitation to conciliate is refused.
Finalizing resolution/closure of charge.
Charges of discrimination may be resolved during any phase of the investigation if the parties agree to a mutual
resolution. Opportunities for resolution will be discussed with the parties throughout various stages of the investigative
process. Charges may also be closed if withdrawn or the individual who filed the charge fails to cooperate or requests a
Right to Sue Letter after the charge is 240+days old.
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1/22/2014 COJ.net-Mediation
MEDIATION
Mediation Process:
Mediation is a voluntary, confidential and impartial process that brings the parties together for the express purpose of
discussing the issues giving rise to the charge of discrimination and facilitating a mutual alternative resolution to the
conflict.
Mediation Benefits:
• The mediation process is private, confidential and off-the-record.
• The mediator is a certified, neutral party and not an employee of the Commission.
• There is no cost to either party.
• Mediations save time, expense and preserve or build a better working or parting relationship.
® Mediation avoids litigation.
In the event a charge is not resolved during mediation, it goes through the Commission's normal investigative process
which typically takes a minimum of 180 days to complete. An investigation may take longer depending on the complexity
of the allegations and level of cooperation by the parties involved.
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1/22/2014 COJ.net-Resources
RESOURCES
U.S. Equal Employment Opportunity Commission (EEOC):The federal agency in charge of administration and judicial
enforcement of the federal civil rights laws, and providing compliance education and technical
assistance. http://eeoc.gov/
Florida Commission on Human Relations(FCHR):The chief resource for human relations in the State of Florida. The FCHR
serves as a resource in addressing and resolving discrimination issues. http://fchr.state.fl.us/
U.S. Department of Labor (DOL):The U.S. Department of Labor administers a variety of federal labor laws including
those that guarantee worker's rights to safe and healthful working conditions; a minimum hourly wage and overtime
pay; and freedom from employment discrimination. http://www.dol.gov/
Office of Federal Contract Compliance Programs(OFCCP): http://www.dol.gov/esa/OFCCP/
Wage and Hour Division (WHD): http://www.dol.gov/whd/index.htm
Jacksonville District Office
ESA Vvage & Hour Division
400 West Bay St., Room 956, Box 017
Jacksonville, FL 32202
(904)359-9292
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1/22/2014 COJ.net-Equal Opportunity/Equal Access Di'ision
ABOUT EO/EA
The City of Jacksonville declares that a diverse public workforce representative of our community is desirable and can be
achieved through equal opportunity, equal access and aggressive recruiting.
There shall be no discrimination or harassment against any person with regard to race, color, gender, religion, political
affiliation, national origin, disability, age, marital status, veterans status, personal characteristics or any other
impermissible factor. Employment and advancement with the City of Jacksonville shall be based solely upon merit and
job-related qualifications.
The Equal Opportunity/Equal Access Office is the city's designated EEO compliance function established in accordance
with requirements for contractors who are recipients of federal funds and grants.
The City's appointed officials/employees, managers and supervisors shall be responsible for complying with the EO/EA
Program and ensuring that the principles of equal employment are applied to all terms of employment.
Our Mission:
Provide professional and confidential Equal Opportunity/Equal Access services to job applicants, employees and
management while striving to eliminate employment discrimination and public employment underutilization through
education, collaboration, enforcement and other proactive means.
Our Authority:
Title XI, Chapter 400, Ordinance Code, City of Jacksonville
Executive Order 07-08, Office of the Mayor
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