9-10-16 Handout- Reeves Critical Nature of the Relationship
What factors make the Commission- City Manager relationship so
critical? The most fundamental is that the Commission- City
Manager form of government is based on the professional
manager ' s effective translation and implementation of
policies established by the elected officials . A positive and
productive relationship between policy makers and the City
Manager greatly increases the odds that these outcomes will occur :
• Clear policy direction provided by policymakers
• Effective implementation of policy by the City Manager and
staff
• Shared confidence among the Commission , City Manager, and
staff
• Respect for varying roles and responsibilities
• Effective service delivery to the citizens of Atlantic Beach
• Confidence of the public in Atlantic Beach
Without an effective relationship , just the opposite is likely to occur .
The trust level is likely to be low, policy direction is less likely to be
clear, instances of role conflict can increase , and a lack of clarity
regarding organizational direction can result, affecting both staff
performance and public confidence in the institution
Describe the difference between policy making and
administration . Explain the di differences between roles
(recognizing that there are overlaps ) and why Commission members
are best positioned to determine the overall policy direction of the
organization while you and your staff, by virtue of your education,
training, and experience , are best able to implement their policy
directives .
Emphasize that elected officials are the ultimate source of
organizational authority. While the manager often has very
significant responsibilities (many of which the public might
incorrectly assume are "owned" by elected officials) , be clear
regarding the role of elected officials as the ultimate organizational
authority . Make it clear that elected officials , through their authority
to determine who will be the manager, have
the power to establish organizational goals , approve the budget ,
adopt laws , and exercise related powers that is , they possess the
ultimate authority for determining the direction of the organization
and community .
Support the elected officials in their role. Do all you can to make
sure Commission members feel they are playing a meaningful role
in the organization . To whatever extent they feel that they are not
having a meaningful impact, they may seek to expand their roles
beyond appropriate limits . You can, for example, assist elected
officials in identifying and undertaking strategic planning , master
planning , and the development of legislative policy guidelines . Such
policy activities are much more likely to succeed with the active
support and encouragement of the City Manager and staff
Demonstrate that working through you is the best way to
achieve responsiveness to council members ' constituents .
Nothing is more important to elected officials than being able to
demonstrate effectiveness (getting something done) to their
constituents . Show them that the best way to get things done is by
working through you . This will give elected officials the confidence
they need and will help them avoid directly involving themselves in
the implementation of policies .
Promote discussion of mutual needs . It is important to initially and
periodically discuss mutual understandings regarding what types of
behaviors are needed for both parties to effectively perform their
jobs .