Item 8B - One Solution Community UpdateA GENDA ITEM:
DATE:
SUBMITTED BY:
STAFF REPORT
City of Atlantic Beach
Commission Meeting
On e Sol utio n Community U pd a te
April. 4, 20 16
K eit h Randi ch, IT Di rector ~
AGI):NDA ITEM # 8R
APRIL 11,2016
BACKGROUND: The C ity's Enterp ri se Appli cati o n is a n integrated set of co mpu ter progr am s
th at tr ack all as pects of running the City's bus iness. Atl a nti c Beac h has been usin g SunGard 's
HTE ap pl ication to ti ll th is ro le sin ce 199 1. We selected Sun Gard 's new pro du ct offerin g, One
So luti on, and began co nverti ng to thi s appli ca ti on in 2014 .
ln an effort to minimize the staff affec t e d by a change in th eir d a il y wo rk flow , we elec ted to
co nve rt to th e new software in wav es :
1. 20 14-One So lut ion Co mmunity (Building Permits, Code Enfo rceme nt, B us in ess
Li censes)
2. 2 01 6-One So lution f in a nce (Acco unting, Pay roll , P urc hasing, HR)
3. TB D -O ne So lution U tility Billing
Ci ty stafl invo lved w ith the Co mmunity modul es he lpe d to co nfig ur e, were tra1necl, and th en
mi gra ted to th e new so ftwa re in the sununer and fa ll of2 01 4. We inunediate ly exp erie11ced
issues with the pro du ct , a nd d ocumented th ose items w ith S un G ard . C ity sta ff met with
S unOa rd weekly t o r ev iew outsta nding p ro bl ems. Th ey worked wi th us t o fix th e problems with
updat ed re leases of th e so ft wa re, as well as add itio nal sta ff trai nio g. Sun Ga rd managem ent
traveled to At lantic Beac h to map o ut th eir plan to conect th e problems.
A year a fte r th e fi rs t conversion , Sun Gard pur c hased a successful comp etito r 's produ ct (CR W's
TRAKiT), and is re pl ac ing all in sta ll at io ns ofthe O ne So luti o n Co n'nnuni ty ap pli cati on at no
cost.
BUDGET: No additi ona l fund s arc re quire to r e place the origin a l On e Sol uti on Co mmuni ty
product with th e TRAKi T software .
RECOMMENDATION: Tlli s repo rt is provid ed as a n info rm a ti on upda te. No acti on is
requ ired on t be prut of Co mmi ssion.
AT TAC HMEN T S : Co mmission Pr esent ation -041 6 -wc ba.ppt
REVIEWED BY C JTY MANAGER: ~ ~4.-z ;7~
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