Exh 9AGENDA ITEM #9
OCTOBER 22, 2001
October 16, 2001
MEMORANDUM
TO: The Honorable Mayor
and Members ofthe City Commission
FROM: J' Han
City Manag
SUBJECT: City Manag is Report
Resort from AT&T Broadband; As a part of the discussion with AT&T about the numerous
complaints the City of Atlantic Beach had received in recent months about cable service,
monthly reports as to compliance with some of the franchise provisions are to be provided.
Attached is the first report from AT&T concerning the answering of phone calls. For the third
quarter ending September of 2001, AT&T records indicate that their telephones were answered
within 30 seconds 74% of the time. FCC standazds, which are referenced in our franchise
agreement, require that they answer at least 90% of the calls within 30 seconds.
Air Show; You have probably already read in the media that security concerns have
dramatically changed plans for the upcoming air show. Almost all of the activities are now
being scheduled in Jacksonville Beach, and final plans are still being changed. Attached for
your information is the most recent tentative schedule for the event. This will be subject to
several changes prior to the opening ceremony. Revised schedules will be distributed as they.
are received.
AGENDA ITEM #9
OCTOBER 22, 2001
Jacksonville Regional Call Center
FCC Quarterly Service Standards
2001
Outages Gone.
-
r
Quarter ''
Total
Calls Answered in 30 sec -NASA 56,032
IVR Calls 102,654
Calls Answered in 30 sec -Video 171,634
Total Calls Answered in 30 sec 330,320
Calls Offerred to Queue -NASA 68,931
IVR Calls 102,654
Calls Offerred to Queue -Video 273,119
Total Calls Offerred to Queue 444,704
of Calls Answered in 30 sec 74.00%
AGENDA ITEM #9
OCTOBER 22, 2001
October 30 -November 4, 2001
Presented by:
City of Jacksonville
United States Navy
City of Atlantic Beach
City of Jacksonville Beach
City of Neptune Beach
Fact Sheet
Wednesday, October 31, 2001
• Blue Angel Media Rides
Mayport Naval Station
2:30 p.m
Thursday, November 1, 2001
Opening Ceremony
12:00 noon
Jacksonville Landing
Joint Color Guard, Aircraft Flyby and FCCJ band
Flight Deck Party
6:30 p.m
Sneakers Sports Grille at Jacksonville Beach
Open to the public
Friday, November 2.2001
• Practice Airshow for School Field Trips
9:00 a.m. - 3:00 p.m
Jacksonville Beach Oceanfront
AGENDA ITEM #9
OCTOBER 22, 2001
Ground activities to include: static displays, food and beverages, children's activities;
interactive games and entertainment
Tentative Show performers
AM10:30 -Para jump 82"" aubome /Red Devils (C-130)
10:40 - Lischer
10:52 - Jax Fly By (S-3, P-3; H-60)
10:57 - T-6
11:10 -Assault prepazations (Navy Surface Fire Support) - USS Boone
11:17 -Close Air Support - RECON (F-18s, AV-SBs, AH-IBs Cobra, H-46s)
11:30 -Assault (AAVs, LCAC H-hour)
11:55-B1 flyby
PM 12:02 - F-16 demo
12:17 -McClung
12:27 - F-86
12:37 -Mancuso
12:47 - F-14 demo
1:02 -USCG fly by / seazch and rescue demo (Dauphine, Jayhawk, Agusta,
Cutter)
1:10 - F-117 fly by
I :15 -Ian Groom
1:25 - F-IS
1:40 -Air Force Heritage (F-86/F-I5/F-16)
I :50 -Wagstaff
2:05 -Apache
2:15 -Sean Tucker
2:30 -Blues Fat Albert C-130
2:40 -Blues
• Beaches Opening Ceremony
Seawallk Pavilion
4 p.m
• Marine Barracks Washington Silent Drill Team and Bugle Corps
Jacksonville Beach site
5 p.m.
• Swingin' Medallions in Concert
Opening Act Diggin' in Dreamland
Seawalls Pavilion
Immediately following USMC Silent Drill Team
Free admission
Saturdav. November3, 2001
• Sky Show and Street Festival
Jacksonville Beach Oceanfront
10 a.m - 5 p.m.
Ground activities to include: static displays, food and beverages, children's
activities, interactive games and entertainment.
• Meet the Performers Party
J. Johnson Gallery
7 p.m.
Invitation Only
AGENDA ITEM #9
OCTOBER 22, 2001
Blue Angels Meet and Greet
Entertainment by The 3ennifer Ray Group
Tentative Sky Show performer schedule:
10:30 a.m. - 3:00 p.m.
AM 10:30 -Para jump 82nd airbome (Red Devils (C-130)
10:40 -Lischer
10:52 -Jax Fly By (S-3, P-3, H-60)
10:57 - T-6
11:10 - Assault prepazations (Nary Surface Fire Support) -USS Boone
11:17 -Close Air Support - RBCON (F-18s, AV-SBs; AH-IBs Cobra, H-46s)
11:30 -Assault (AAVs, LCAC H-hour)
11:55 - B l flyby
PM 12:02 - F-16 demo
12:17 -McClung
12:27 - F-86
12:37 -Mancuso
12:47 - F-14 demo
1:02 -USCG fly by /search and rescue demo (Dauphine, Jayhawk, Agusta,
Cutter)
1:10 - F-117 fly by
1:15 -Ian Groom
1:25 - F-15
1:40 -Air Force Heritage (F-86lF-15(F-16)
1:50 -Wagstaff
2:05 -Apache
2:15 -Sean Tucker
2:30 -Blues Fat Albert C-130
2:40 -Blues
• Concert (Artist to be determined
Seawalls Pavilion Jacksonville Beach
Time TBA
Free admission
Sundav, November 4, 2001
• Sky Show and Street Festival
Jacksonville Beach Oceanfront
10 a.m. - 4 p.m.
Ground activities to include: static displays, food and beverages, children's
activities, interactive games and entertairtment.
Tentative Sky Show performer schedule:
10:30 a.m. - 3:00 p.m.
am 10:30 - Paza jump 82°d airborne /Red Devils (C-130)
10:40 -Chuck Lischer
10:52 -Jax Fly By (S-3, P-3, H-60)
10:57 - T-6
11:10 -Assault preparations (Navy Surface Fire Support) -USS Boone
11:17 -Close Air Support - RECON (F-18s, AV-8Bs, AH-1Bs Cobra, H-46s)
11:30 -Assault (AAVS, LCAC H-hour)
11:55 - B l flyby
pm 12:02 - F-16 demo
12:17 -McClung
AGENDA ITEM #9
OCTOBER 22, 2001
12:27 - F-86
12:37 -Mancuso
12:47 - F-14 demo
1:02 -USCG fly by / seazch and rescue demo (Dauphine, Jayhawk, Agusta,
Cutter)
1:10 - F-117 flyby
1:15 -Ian Groom
1:25 - F-15
1:40 -Air Farce Heritage (F-86/F-15/F-16)
1:50 -Wagstaff
2:05 -Apache
2:15 -Sean Tucker
2:30 -Blues Fat Albert C-130
2:40 -Blues
Jacksonville Sea and Sky Spectacular
Sponsored by:
Jacksonville Tourist Development Council
AT&T Media Services
AT&T Wireless
Pfizer Health Tour
Navy Federal Credit Union
TECO Peoples Gas
ConAgra Foods, Inc.
Jax Navy Federal Credit Union
Mint Magazine
Observation Station
Tempo
Budweiser
Coca-Cola
Tom Bush Mazda Volkswagen-BMW
Rock 105
WOKV 690 AM
102.9 The Point
COOL FM
Supported by:
GM Card
Discover Card
Casa Marina Hotel
Hav-A-Seat
Brampton Inn
Comfort Inn Mayport
AGENDA ITEM #9
OCTOBER 22; 2001
Comfort Inn Oceanfront
The Jacksonville Landing
Mayport Merchants Association
Country Inn & Suites Ponte Vedra
Days Inn Oceanfront
Atlantic Marine 1 Atlantic Dry Doclz
Best Western Oceanfront
Hampton Inn
Observation Station
For more information and
All vendor and/or sponsor inquiries:
City of Jacksonville
Office of Special Events
117 West Duval Street
Suite 310
.Phone: (904) 630-3690
Fax: (904) 630-3693
Web: www.jaxseaandsky.com
E-Mail: events@coj.net