5-Information Technology - 2021Information Technology
Purpose: The Information Technology Department relies on its own internal staff, plus the assistance of external partners, to provide all computer related services for the City.
Over 150 City employees at 15 city locations are provided voice and data services. More than 160 desktop and laptop computers utilize the data network comprised of underground fiber
and wireless bridges, giving access to business applications such as email, document management systems, police record management systems, City website, and data file storage. Most
business applications are run on in-house servers, with the City’s enterprise applications (SunGard’s HTE and One Solution), the City’s website, vehicle locator application, and the
Police crime reporting application run on remote servers. Information Technology provides acquisition and support of all computers, printers, copiers, and telephone systems used throughout
the City.
Along with the day-to-day support, the Information Technology Department carries responsibility for long range information system planning and maintenance of services.
Key Objectives for 2014 / 2015:
Install a new City phone system
Upgrade the radio network between water plants
Install a new video management system for the Police Department
Upgrade the City Email server and software
Highlights for 2013 / 2014:
Installed a videotaping system in the Chambers and began broadcasting Commission meetings over the City’s website
Equipped the Commissioners with computer tablets to eliminate printing meeting agenda packets
Completed the first migration to SunGard’s One Solution enterprise application for Code Enforcement and Building Permits
Completed the transition from workstations running Microsoft Windows XP to Windows 7